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Headshot of Krystal Pfeiffer, LPCC

Krystal Pfeiffer

Therapist(She/Her)
~1 year of experience
  • Virtual
  • Substance use / addiction, Relationship issues, Women's issues, Trauma
  • Individual therapy, Family therapy

Great to meet you!

Hi, I’m a therapist who believes healing doesn’t have to feel stiff, awkward, or like you’re sitting in a room being judged by someone holding a clipboard.

My style is warm, down-to-earth, and often sprinkled with humor—because sometimes we need to laugh so we don’t fall apart, and sometimes we just need to laugh while we’re putting ourselves back together.

I specialize in working with people who don’t fit neatly into one diagnostic box—folks with dual diagnoses, complex histories, depression that doesn’t budge easily, and the “I’ve tried therapy before and it didn’t help” crowd. If you’ve been called “a lot,” “too much,” or “hard to treat,” you’re exactly my kind of person.

What therapy with me feels like:

Safe, supportive, and human—not clinical and cold

A place where you can be messy, honest, sarcastic, or quiet

Collaborative, with plenty of gentle challenge when you need it

Rooted in evidence-based strategies, but delivered in a way that feels real and doable

My approach to therapy

I blend humor, compassion, and practical skills from CBT, DBT, and trauma-informed care. I help clients make sense of complicated symptoms, break stuck patterns, and build tools that actually work in real life—not just in a workbook. I understand how depression, substance use, and trauma can interact and feed into each other, and I tailor treatment to the unique ways those pieces show up for you.

What you can expect from me

They appreciate that I’m straightforward without being harsh, empathetic without pitying, and willing to sit with the heavy stuff without pretending everything’s fine. I’m not here to fix you—I’m here to help you understand yourself, stay afloat during the hard moments, and build a life that feels more stable and more yours.

If you’re tired, overwhelmed, or feel like you’ve tried everything, you’re in the right place. We’ll take it one step at a time—with honesty, a little humor, and a lot of heart.

About me

  • I identify as
    Caucasian, Cisgender Woman
  • My style is
    Warm, Participatory, Humorous

Qualification and insurance

  • Years of experience
    ~1 year of experience
  • Training
    MEd (Master of Education) at Lindsey Wilson College, BA (Bachelor of Arts)
  • License type
    LPCC (Licensed Professional Clinical Counselor) (Kentucky)
  • Licensed in
  • Insurance accepted
    Aetna, Anthem Blue Cross and Blue Shield, Carelon Behavioral Health, Cigna, Providence Health Plan

Cost

Care details

  • Top specialties
    Substance use / addiction, Relationship issues, Women's issues, Trauma
  • More specialties
    Anxiety, ADD/ADHD, Bipolar disorder, Depression, Family issues, LGBTQIA+, Stress management, Anger management, Cultural & ethnic issues, End of life care, Grief or loss, Physical health issues, PTSD, Diabetes, Chronic conditions
  • Therapy methods
    Strength-Based, Trauma Focused CBT, Acceptance and Commitment Therapy (ACT), Psychoeducational Family Therapy, Psychodynamic, Narrative Therapy, Behavioral, Cognitive Behavioral (CBT), Humanistic, Psychoanalytic, Rational Emotive Behavior Therapy (REBT), Cognitive Behavioral Family Therapy, Seeking Safety, Gestalt, Attachment Based, Problem-Solving Therapy (PST), Behavior Modification, Positive Psychology, Interpersonal Psychotherapy (IPT), Emotion Focused Therapy (EFT), Motivational Interviewing
  • Care types
    Individual therapy, Family therapy
  • Ages served
    Adolescents, Adults, Seniors
  • Languages
    English