

Headway helps Jamestown residents using Cigna insurance find quality mental health support with flexible scheduling and transparent costs. Our network of 7,522 providers offers both talk therapy and medication management, with many available within two weeks.
Hi there! I’m Jeff, a board-certified Psychiatric Nurse Practitioner with roots in Med-Surg, Telemetry, and Psychiatric nursing. My journey in healthcare began at the bedside, supporting patients and families through some of their toughest days—an experience that shaped my deeply human, no-judgment approach to mental health care. I’m trained through an accredited PMHNP program and now provide thoughtful, evidence-based care that includes psychiatric evaluations, therapy support, and medication management. Whether you’re dealing with anxiety, mood changes, or just feeling overwhelmed, I’m here to listen, support, and help you find real, lasting solutions. Let’s work together to create a plan that fits your life and goals.
This is my first career; it has always been my dream to help people. I never envisioned doing anything else in life. I’ve worked in a myriad of settings, ranging from satellite clinics based on early educational settings to social adult daycares (and everything else in between, including hospitals and intensive day treatment). I have completed training to be able to work in these settings, including courses on TF-CBT, motivational interviewing, and mental health first aid.
Welcome, and thank you for being here. Reaching out isn’t always easy, and I’m glad you’ve taken this step. I’m a licensed social worker with over eight years of experience helping individuals navigate anxiety, depression, trauma, and chronic medical conditions. My goal is to create a space where you feel heard, supported, and comfortable working at your own pace.
Hello, I’m Melissa Alcaide, LCSW. I have worked in human services since 2009, supporting individuals through a wide range of personal and life challenges. My professional experience includes providing supportive counseling in correctional settings, outpatient mental health services for individuals living with serious mental illness, housing and homelessness services, and helping people navigate complex systems and life transitions. I hold a Master’s degree in Social Work, a Master’s degree in Human Services Leadership, and a degree in Paralegal Studies.
Today, I am especially passionate about helping individuals struggling with anxiety, OCD, relationship concerns, self-esteem, life transitions, and building greater confidence in themselves and their decisions.
Hi, I’m Jennifer, a licensed clinical social worker with seven years of experience. I’ve spent most of my career in community mental health, where I’ve gained broad, diverse clinical experience. I hold a Master’s degree in Social Work and a Bachelor’s degree in Communication. Because communication is such a vital part of effective therapy, my background in communication strongly enhances my clinical practice and the work I do with clients.
You've been carrying something heavy — maybe for years. The kind of weight that doesn't show on the outside but makes everything feel harder: getting through a workday, trusting people, feeling safe in your own body. Whether you're navigating trauma, PTSD, OCD, depression, or anxiety — or healing from experiences of sexual or physical abuse — you don't have to keep managing this alone. I work with adults across New York, including women, Black and multicultural clients, and LGBTQ+ individuals who are done shrinking and ready for something to actually shift.
I have over 10 years of experience as a trauma informed counselor and I am passionate about helping clients to resolve past issues that prevent them from reaching current goals. It is important to me that my clients feel comfortable and safe in session, so I often seek feedback from my clients on what works for them. I believe it is critical to be a lifelong learner, and I'm always trying to develop new skills and gain new knowledge to bring to my practice,
My name is Janet O’Hare. In my psychotherapy practice, I work with people of all ages and many backgrounds, with all kinds of goals and concerns. These often include:
· Addressing worries and stresses
· Navigating knotty problems in life
· Working on relationships
· Welcoming a new child into the family
· Dealing with a serious illness
· Handling a major career challenge
· Managing trauma-related issues
I am especially interested in the zone where the waves of the soul crash on the rocks of the body. I have a great deal of experience with trauma of many types, in many degrees of severity. I have also worked extensively with, and have a special love for, new families, mothers and childbearing. I am honored to be present at the end of life. I am a psychodynamic feminist and am deeply interested in history and in political and moral movements.
Award winning Therapist — Backed by 18 years of clinical training, 7 years of therapy experience. I am a licensed psychotherapist that provides compassionate, evidence-based therapy tailored to your unique needs. I help professionals heal from burnout, anxiety, depression, and trauma while reconnecting with themselves and the people they love.
I'm a Clinical Social Worker. My clinical objective includes empowering individuals and families to cultivate their"Inner Harmony Hub". The most important ingredient involves clients exercising self-compassion in a judgement free therapeutic space.
Entering therapy can be intimidating, and that's why I always try to meet people where they are in their process of healing, growth, and change. I'm Bethany, a licensed therapist who helps individuals navigate anxiety, stress, and life transitions with compassion and clarity. My approach is collaborative and grounded in evidence-based techniques.
I have spent the last ten years applying my clinical knowledge and love of helping to ensure a safe space that addresses the unique needs of my clients. I have significant experience working with teens, adults, and LGBTQ+ individuals. Together, we'll explore patterns, build coping tools, and strengthen your connection to yourself and others.
Whether you're feeling stuck or simply seeking balance, I'll meet you where you are and help you move toward the life you want to life. Self-discovery, growth, and healing should be a beautiful journey, as your therapist, I hope to be the vehicle guiding you.
I know reaching out can feel hard, especially when you’re already dealing with a lot. You don’t need to have everything figured out—that’s what this space is for.
If this resonates, I’d be glad to connect whenever you feel ready.



Headway makes it easy to get affordable in-network mental health care with Cigna — from finding the right therapist or psychiatrist, to understanding costs, to booking your first session.