

Trauma and PTSD affect many in Muskegon, impacting daily life through intrusive memories, avoidance, and emotional dysregulation. Headway connects you with 1,236 licensed providers trained in evidence-based approaches like Exposure Therapy, Cognitive Processing Therapy, and EMDR to support trauma recovery. Sessions are available virtually or in-person, with many providers offering free consultations and flexible scheduling.
A former client called me "endlessly chill." I am known to wear more sweatshirts than more "professional" attire. I don't want to give off any energy that I am better than anyone who sits across from me. I am known to swear in sessions (but I do filter this per client).
I offer support and skills to those exploring identity, intimacy, or relational complexity—whether in gender, sexuality, kink, or deocolonized relationships. They may be sitting with grief, unraveling the impact of trauma, or feeling the weight of past experiences in their body. They long for connection but struggle with vulnerability, trust, or belonging. Some feel stuck in cycles of overwhelm, while others are questioning the stories they’ve been told about who they are. They seek a space where they can be seen without judgment, process their experiences, and make sense of the systems shaping their lives.
My career began in 1997 as an AmeriCorps member working in harm reduction during the peak of new HIV infections. Since then, I've held many roles as a proud social worker. I have been a therapist for 18 years, with extensive training & experience in harm reduction therapy, Motivational Interviewing, Cognitive Behavioral Therapy, and Cognitive Processing Therapy for PTSD. I have lived experience with mental health challenges and treatment
I have worked and lived in:
Hello, and welcome. My name is Jessica Banford, and I am a Licensed Master Social Worker / Clinical Social Worker with experience providing support in both emergency and outpatient mental health settings. I am passionate about helping individuals navigate life’s challenges with compassion, understanding, and practical tools for change. I earned my Master’s degree in Social Work from Indiana Wesleyan University and my professional background includes working in hospital emergency departments, where I have completed behavioral health assessments, crisis intervention, and care coordination for individuals experiencing acute mental health concerns. This experience has strengthened my ability to remain calm, supportive, and solution-focused during difficult moments. I specialize in working with individuals experiencing depression, anxiety, suicidal ideation, emotional dysregulation, and life stressors such as relationship difficulties, financial stress, and transitions. I also worked a outpatient community health center providing therapy to all populations including all ages. I also have experience supporting adolescents and young adults, as well as collaborating with families and support systems. My approach to therapy is client-centered and strengths-based. I often incorporate techniques from Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT), focusing on building coping skills, improving emotional regulation, and increasing overall resilience. I strive to create a safe, nonjudgmental space where you can feel heard, respected, and supported. I look forward to working together to help you reach your goals and improve your overall well-being.
Across my clinical and human services work, I have developed a calm, steady approach to helping people move through dificult seasons. I am a member of the counseling team at my church. I have worked with individuals afected by trauma, domestic violence, abuse, neglect, and family stress. Through my work experience, I am able to create supportive environments where clients feel heard, respected, and guided toward practical next steps. My experience has strengthened my ability to build trust quickly, communicate with care, and respond thoughtfully in high-stress situations. I am comfortable working with diverse needs and backgrounds while maintaining boundaries,confidentiality, and a client-centered focus.
Are you ready to make a change? I can help you with life transitions, anxiety, stress, low self-esteem, and getting unstuck. You can expect increased clarity, confidence, and hope as you move toward a fuller life.
I am a seasoned professional who has worked in various settings within Healthcare including crisis intervention and chronic conditions such as Cancer.
I am passionate about empowering people to change their lives for the better. I strive to build a genuine and empathic relationship, free of judgment with clients, while working as a team to achieve your goals. I work to empower you on your journey while increasing self-awareness
We are all travelers in this lifetime. Everyone is traveling to the same destination, but all benefit from a guide/professional support. I pass no judgment, I only meet people where they are at and where they wish to be. Let's get you to where you wish to be. I do encourage holistic and alternative methods to get to your goals, but am not against traditional approaches and in fact combining clinical with alternative have proven to have the best outcomes. Be prepared to put in the work. There will be homework, and it will be challenging. It could in fact be the most difficult thing that you do, but it is in your best interest.
Welcome! I'm Trisha. I've worked as a therapist and non-profit leader for nearly 30 years. I have experience in clinical work and child welfare. I strongly believe that you can't pour from an empty cup. Many of us don't care for ourselves as well as we do those around us. You've taken the biggest step already by seeking support. My goal is to walk alongside you in your journey to being the best version of you.
I’m a licensed therapist dedicated to helping individuals (children, teens, and adults) navigate anxiety, OCD, life transitions, and the emotional weight that can come with them. My approach is warm, collaborative, and grounded in evidence-based practices [such as Exposure and Response Prevention (ERP) and Acceptance and Commitment Therapy (ACT)], while also honoring your unique story and pace. Whether you’re feeling stuck, overwhelmed, or simply ready to better understand yourself, we’ll work together to help you move forward with clarity and confidence.
I have over 10 years of helping people reach their goals. My past history includes case management, therapy and administration. My love is working with others to help them find peace.


Headway helps you find expert trauma-informed care — from finding the right therapist or psychiatrist, to understanding costs, to scheduling with ease.
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