

In Cleveland, Headway offers trauma-focused care through specialized providers trained in exposure therapy, relaxation training, and psychoeducation for PTSD and trauma reminders. With flexible scheduling and the ability to meet in-person or virtually, you can find a therapist who understands your trauma triggers and recovery journey.
Jacki Veler, MSN, PMHNP, FNP, is a board-certified Psychiatric Mental Health Nurse Practitioner and Family Nurse Practitioner with more than 16 years of nursing experience. She earned her MSN as a Family Nurse Practitioner from Spring Arbor University in 2021 and her PMHNP Graduate Certificate from the University of Toledo in 2022. At NewHeart Mental Health and Wellness in Oak Harbor, Ohio, she delivers in person and remote outpatient psychiatry and addiction treatment for adults and children across the entire lifespan. She also provides inpatient psychiatric care at a behavioral health hospital.
I have a PhD in Psychology, and completed a two year post-doctoral fellowship in Neuropsychology. I have expanded my practice to include work in other areas such as anxiety, depression, post-traumatic and complex -post traumatic stress disorder. I have also worked extensively with children and adults with various physical/medical and developmental disorders.
I am a licensed independent social worker (LISW) with 26 years of experience supporting children, adolescents, adults, and families. I specialize in anxiety, depression, trauma, stress, relationship concerns, family conflict, and healing from toxic or abusive relationships. I also have extensive experience providing counseling, crisis support, case management, and diagnostic assessment, including work within school-based settings. My approach is compassionate, trauma-informed, and focused on meaningful, lasting change.
I earned my master’s degree in social work from Cleveland State University.
I’m a dual Board-Certified Family and Psychiatric Mental Health Nurse Practitioner with over 20 years of experience in healthcare. I believe healing happens when you feel truly seen, heard, and supported. My goal is to create a safe, compassionate space where you can openly share your story and begin your journey toward emotional balance and well-being.
I bring both medical and mental health expertise to my work, allowing me to understand how physical and emotional health are deeply connected. I strive to meet each person where they are — with empathy, respect, and collaboration — while helping them move toward lasting change and inner peace. Outside of mental healthcare, I enjoy working out, yoga classes and nature photography.
I have been practicing as a therapist for 13 years, and have had a wide range of experience within that time. I have worked with at-risk youth in shelters, supported young adults and teens with mental health treatment after hospitalization, to now providing individual therapy in an outpatient setting. I earned my Master's in Social Work in 2014, and have been practicing with my LISW. I have mostly worked with mood disorders, like anxiety and depression, or with trauma (PTSD). As a lesbian with ADHD myself, I also specialize in neurodivergency and LGBT+ issues.
I’ve been in the field for 20 years. I’m a mother of three and a wife.
Randy Carmack, LISW, LICDC
Compassionate, Solution-Focused Therapy for Your Authentic Self
Hello! I’m Randy Carmack, a Licensed Independent Social Worker and Licensed Independent Chemical Dependency Counselor. Since 2014, I have been dedicated to helping individuals navigate life's challenges and unlock their full potential.
My therapeutic philosophy bridges two essential truths: I am an expert in the process of change, and you are the expert in your own life
I look forward to partnering with you to achieve the growth and greatness you desire for yourself.
I’ve been a social worker for 4 years and have extensive experience assisting teens, adults, and families. I offer a collaborative approach to therapy and will closely work with you to attain your goals. I will offer a non judgmental and open space with an empathetic listening ear. I also enjoy being outdoors, I think fresh air can change a lot!
I am an LCSW, psychotherapist, with 12+ yrs experience in the Mental Health field. I have worked in many different Mental Health Settings such as: Residential, IBHS, Drug/Alcohol, and Community Based. Specializations include: CCTP, EMDR, and Anxiety, Depression.
Psychiatric Mental Health Nurse Practitioner with over 18 years experience in the mental health field. I specialize in culturally-centered care. Prioritizing patient needs while providing collaborative treatment.


Headway helps you find expert trauma-informed care — from finding the right therapist or psychiatrist, to understanding costs, to scheduling with ease.
Use left and right arrow keys to switch tabs. Press Shift+Tab to return to the tab list from links in the selected tab.