

Kalamazoo residents with Cigna insurance can access affordable therapy through Headway, with copay ranges from $0-$40. Our network of 1,326 providers offers talk therapy and medication management with availability as soon as next day. Many clients save 75% on sessions when using their insurance.
I am a Licensed Clinical Social Worker and graduate of Michigan State University, providing therapy for clients of all ages. My work is grounded in a trauma‐informed approach, and I am certified in EMDR and TF‐CBT. I specialize in supporting victims of crime, non‐offending caregivers, domestic violence survivors, and individuals experiencing anxiety, depression, parenting challenges, and the effects of trauma.
I have been doing this work since 2009 — which means I have sat with a lot of people through a lot of different kinds of hard. I hold a Master's degree in Counseling with a dual focus in professional counseling and marriage and family therapy, and my career has moved through two distinct chapters that have shaped how I practice. The first half was spent in the world of substance use — working with individuals and families where the stakes were high and the complexity was real. The last several years have been in private practice, where I've worked with the full range of human struggle: depression, anxiety, ADHD, PTSD, substance use disorders, parenting stress, and the disorienting moments when life shifts beneath your feet. I work with individuals, couples, and groups. Very few things surprise me at this point — and that's exactly what makes this work feel safe.
Hello! I would love to meet you to see if our partnership is a good fit. I love helping adults navigate healing from trauma, anxiety, depression and the challenges that come from just being human. I hold a bachelor's degree in Psychology and a master’s degree in Social Work from Western Michigan University. I am also a married mom of 6. When I am not working, I enjoy camping, warm days at the beach, gardening and watching the animals on our small farm. I love reading and learning. I'm "that nerd" who loves sharing the latest research or why our brains may react in different ways. I have twelve years of experience working with individuals, couples and families battling addiction, mental health and co-occurring disorders. I also have six years of experience working with adults of varying physical, emotional and cognitive abilities in a residential setting.
I’m an Indiana and Michigan Licensed Clinical Social Worker with over a decade of experience helping young adults, adults, and older adults (65+) manage life transitions, emotional stress, and everyday overwhelm. As a fully virtual provider, I offer flexible, confidential online therapy to clients across Michigan.
Hello, and welcome. My name is Jessica Banford, and I am a Licensed Master Social Worker / Clinical Social Worker with experience providing support in both emergency and outpatient mental health settings. I am passionate about helping individuals navigate life’s challenges with compassion, understanding, and practical tools for change. I earned my Master’s degree in Social Work from Indiana Wesleyan University and my professional background includes working in hospital emergency departments, where I have completed behavioral health assessments, crisis intervention, and care coordination for individuals experiencing acute mental health concerns. This experience has strengthened my ability to remain calm, supportive, and solution-focused during difficult moments. I specialize in working with individuals experiencing depression, anxiety, suicidal ideation, emotional dysregulation, and life stressors such as relationship difficulties, financial stress, and transitions. I also worked a outpatient community health center providing therapy to all populations including all ages. I also have experience supporting adolescents and young adults, as well as collaborating with families and support systems. My approach to therapy is client-centered and strengths-based. I often incorporate techniques from Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT), focusing on building coping skills, improving emotional regulation, and increasing overall resilience. I strive to create a safe, nonjudgmental space where you can feel heard, respected, and supported. I look forward to working together to help you reach your goals and improve your overall well-being.
Feeling stuck, overwhelmed, or caught in unhelpful patterns of thinking? You don’t have to figure it out on your own. I work with adults who want to feel more balanced, confident, and in control of their lives, but aren’t sure where to start. Together, we’ll explore the thoughts, emotions, and experiences that are getting in your way and gently build new ways of coping so you can move toward the life you want with more ease and self-compassion.
I am a calm, welcoming social worker that strives to create a space for all of my clients to find their true selves and create a life that works best for them
I graduated with my Master’s degree in Social Work from the University of Akron in 2011 specializing in Cognitive Behavioral Therapy (CBT) and interpersonal relationships. Since that time I have worked in a variety of fields including community mental health services, foster care and adoption and in the schools. I am currently in my 5th year as a School Social Worker, where I service students Kindergarten through 12th grade. Starr Commonwealth Children of Trauma and Resilience Certification, a TRAILs School Partner that supports students with anxiety and depression, and IRRP Certified in Restorative Practices. I am experienced in Individual Education Plans, 504s as well as School Positive Behavior Intervention Plans to best support students with Autism, ADHD, Anxiety, Depression, and a variety of medical and behavioral needs.
My goal is to help you build insight, strengthen coping skills, and create lasting change. Our work will focus on understanding your experiences and developing healthier ways to approach stress so it becomes something you can manage and grow from rather than something that holds you back.



Headway makes it easy to get affordable in-network mental health care with Cigna — from finding the right therapist or psychiatrist, to understanding costs, to booking your first session.
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