

Access quality mental health support throughout Toledo, from Old West End to South End neighborhoods. Headway offers 1,684 licensed providers trained in evidence-based approaches, with most patients saving 75% on sessions through insurance partnerships and free intake calls.
Hi there! Thank you for considering me as someone you'd have come alongside you on this leg of your journey! Here's some background about me to help determine if I'm a good fit. Let's start with a classic, I took psychology classes in high school and really enjoyed it! Pair that with a passion for helping others and a love for science, landing on studying psychology in college felt like a natural option. I completed my bachelor's degree in psychology in 2014 then went on to work in healthcare and volunteering in a mental healthcare setting until I started graduate school in 2016. At that same time, I began working as community based case manager helping people with a variety of mental health challenges like anxiety, depression and trauma. My experience in these areas expanded when I began counseling as an intern in 2018. The following year, I began as a licensed therapist, in private practice, where I've continued helping folks navigate stress, relationship dynamics, setting boundaries, processing and making sense of past experiences and holding space for thoughts, feelings, emotions and figuring out ways to create the changes they want in their lives.
I'm Kassandra, a Licensed Independent Social Worker trained at Case Western Reserve
University. My clinical foundation was built doing crisis intervention and specialized
trauma work with survivors of sexual assault, child abuse, and sex trafficking before
I became independently licensed. That experience isn't a line on a resume. It's the reason
I can sit with the hardest things clients bring in without needing them to minimize,
manage, or explain themselves first. I work with adolescents, adults, and older adults
individually and with couples. I'm explicitly LGBTQIA+-affirming and have experience
with transgender and identity-related concerns. I offer telehealth across Ohio and accept
insurance through Headway.
Growing up in Africa as part of a large family with limited resources, I learned the values of resilience, perseverance, and community. My journey was not without challenges. I struggled with confidence, questioned my worth, and often felt unseen and ignored . Those experiences shaped my understanding of how deeply people need to feel valued, understood, and supported. Today, in my work as a therapist, I strive to create a welcoming, nonjudgmental space where clients feel seen, heard, and respected. Every person carries a unique story and deserves the opportunity to have their story honored with dignity, curiosity, and compassion.
An experienced professional, I offer extensive experience in psychotherapy in a variety of areas. I am especially conversant in working with adolescents and seniors as well as adults.
Randy Carmack, LISW, LICDC
Compassionate, Solution-Focused Therapy for Your Authentic Self
Hello! I’m Randy Carmack, a Licensed Independent Social Worker and Licensed Independent Chemical Dependency Counselor. Since 2014, I have been dedicated to helping individuals navigate life's challenges and unlock their full potential.
My therapeutic philosophy bridges two essential truths: I am an expert in the process of change, and you are the expert in your own life
I look forward to partnering with you to achieve the growth and greatness you desire for yourself.


Headway makes it easy to find support for your mental health — from finding the right provider, to understanding costs, to scheduling with ease.
Finding the right therapist in Toledo starts with getting clear on what kind of support you're looking for. Common reasons people seek therapy include anxiety, depression, relationship concerns, and life transitions — and many providers in the Toledo area specialize in one or more of these areas. Whether you're looking for individual therapy, couples counseling, or care for a specific concern, choosing a licensed provider (such as an LMHC, LCSW, LMFT, or psychologist) with relevant experience can make a meaningful difference.
Beyond specialty, consider the practical details that affect whether you'll stick with care. Location matters — Toledo residents in neighborhoods like Old West End, West Toledo, and the University area may prefer a nearby in-person office, while others may find virtual sessions more convenient. Scheduling flexibility, provider communication style, and whether a provider is accepting new patients are all worth weighing as you compare options.
Therapy in Toledo can be expensive without insurance, but affordable options are available when you use in-network coverage. Nationally, Headway partners with over 100 insurance plans, and your out-of-pocket cost may be as low as $0 per session — though costs vary based on your location and exact plan. On Headway, you can enter your insurance details to see estimated session costs before you book, so you know what to expect upfront.
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