

Find Cigna-covered therapy in Novi with copays as low as $0. Headway connects you with 1,332 licensed providers offering flexible in-person or virtual sessions. Start your free consultation today and focus on your mental health without financial stress.
Hello, and welcome. My name is Jessica Banford, and I am a Licensed Master Social Worker / Clinical Social Worker with experience providing support in both emergency and outpatient mental health settings. I am passionate about helping individuals navigate life’s challenges with compassion, understanding, and practical tools for change. I earned my Master’s degree in Social Work from Indiana Wesleyan University and my professional background includes working in hospital emergency departments, where I have completed behavioral health assessments, crisis intervention, and care coordination for individuals experiencing acute mental health concerns. This experience has strengthened my ability to remain calm, supportive, and solution-focused during difficult moments. I specialize in working with individuals experiencing depression, anxiety, suicidal ideation, emotional dysregulation, and life stressors such as relationship difficulties, financial stress, and transitions. I also worked a outpatient community health center providing therapy to all populations including all ages. I also have experience supporting adolescents and young adults, as well as collaborating with families and support systems. My approach to therapy is client-centered and strengths-based. I often incorporate techniques from Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT), focusing on building coping skills, improving emotional regulation, and increasing overall resilience. I strive to create a safe, nonjudgmental space where you can feel heard, respected, and supported. I look forward to working together to help you reach your goals and improve your overall well-being.
Feeling stuck, overwhelmed, or caught in unhelpful patterns of thinking? You don’t have to figure it out on your own. I work with adults who want to feel more balanced, confident, and in control of their lives, but aren’t sure where to start. Together, we’ll explore the thoughts, emotions, and experiences that are getting in your way and gently build new ways of coping so you can move toward the life you want with more ease and self-compassion.
Across my clinical and human services work, I have developed a calm, steady approach to helping people move through dificult seasons. I am a member of the counseling team at my church. I have worked with individuals afected by trauma, domestic violence, abuse, neglect, and family stress. Through my work experience, I am able to create supportive environments where clients feel heard, respected, and guided toward practical next steps. My experience has strengthened my ability to build trust quickly, communicate with care, and respond thoughtfully in high-stress situations. I am comfortable working with diverse needs and backgrounds while maintaining boundaries,confidentiality, and a client-centered focus.
Are you ready to make a change? I can help you with life transitions, anxiety, stress, low self-esteem, and getting unstuck. You can expect increased clarity, confidence, and hope as you move toward a fuller life.
“I believe that everyone goes through challenges in life. Having someone to guide you on your journey is important. Counseling is a collaborative process and together we will make a plan and begin your journey.
I received my Masters degree from Texas Tech University. I have spent several years working and volunteering with counseling centers, school districts, Disaster work, Career Counseling, Academic Counseling, and teaching. I specialize in working with clients with sleep disorders.
I am passionate about empowering people to change their lives for the better. I strive to build a genuine and empathic relationship, free of judgment with clients, while working as a team to achieve your goals. I work to empower you on your journey while increasing self-awareness



Headway makes it easy to get affordable in-network mental health care with Cigna — from finding the right therapist or psychiatrist, to understanding costs, to booking your first session.
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