Find a therapist in Palo Alto, CA — covered by insurance

Find a therapist in Palo Alto, CA — covered by insurance

Today, most plans include some sort of coverage for mental health care. You can check your mental health coverage for your current plan by doing any of the following:

• Enter your insurance plan details on Headway to see if we can instantly verify
• Visit your insurance company's website or app
• Review your EOB (explanation of benefits) and look for details on "behavioral health benefits"
• Call your insurance company directly to ask

Once you select a therapist and enter your insurance details, we'll verify your insurance and estimate your in-network session costs. Because we partner with 70+ of the nation's top insurance plans, we're able to provide you with accurate estimates before you even book.

Select your state and insurance on Headway — then, use filters to add any other preferences such as ethnicity, age, gender, and therapy style. We'll provide a list of providers who match your preferences and accept your plan, and you'll be able to review their profiles and book directly.

Headway therapists are currently able to accept Aetna, Blue Cross and Blue Shield (in select states), Cigna, Oscar, Oxford, United Healthcare, and all Optum affiliates.

These larger insurance networks also administer mental health benefits for third-party insurance carriers, and often our providers are able to accept those, as well.

No, it doesn't cost anything to find a therapist on Headway. Once you're ready to book, we'll find your mental health benefits and show you a price estimate per session. You won't be charged until after the session.

A few days before your first session, we'll verify your account has enough funds by placing a temporary hold on your payment method. This hold will be the same amount as your estimated cost and will have "Headway" as the statement description.

After your session, we'll cancel this hold and issue a charge for the estimated cost.

You can pay by card (credit, debit, HSA, FSA, or HRA Card) or by connecting your bank account. After a session, your therapist will confirm the details and we’ll bill your payment method on file.

We’re able to bill you at the time of service because our system reads your benefits in real time (vs. waiting for your claim to process).

Most insurance plans will cover telehealth services (video visits). When you add your insurance details, we can help determine if telehealth is covered by your specific plan.

Yes, all clinicians on Headway are required to be fully licensed. Headway clinicians include talk therapists (LMHC, LCSW, LMFT, Counselor, LPC, LP, LCAT, and Psychologist) and medication management providers (Psychiatrists, Nurse Practitioners, MDs, and DOs).

It depends. If you’re using insurance, online and in-person therapy often cost about the same, based on your coverage and provider network. Some find online care more convenient and accessible. With Headway, you can find therapists who accept your insurance and get a cost estimate before you book.

Yes. “Therapist” and “counselor” are general terms for professionals who provide talk therapy for mental health challenges. Their titles may vary based on training and licenses. A psychiatrist is a medical doctor who can diagnose conditions, prescribe medication, and sometimes offer therapy. On Headway, you can find both therapists and psychiatrists to support your needs.