

Trauma recovery in Westlake is supported through specialized modalities including Eye Movement Desensitization and Reprocessing, Written Exposure Therapy, and DBT skills for emotion regulation. Headway connects patients with compassionate providers who help address intrusive thoughts, nightmares, and avoidance behaviors.
Jacki Veler, MSN, PMHNP, FNP, is a board-certified Psychiatric Mental Health Nurse Practitioner and Family Nurse Practitioner with more than 16 years of nursing experience. She earned her MSN as a Family Nurse Practitioner from Spring Arbor University in 2021 and her PMHNP Graduate Certificate from the University of Toledo in 2022. At NewHeart Mental Health and Wellness in Oak Harbor, Ohio, she delivers in person and remote outpatient psychiatry and addiction treatment for adults and children across the entire lifespan. She also provides inpatient psychiatric care at a behavioral health hospital.
I help adolescents, adults, couples, and families move beyond patterns that keep them stuck. Using EMDR, CBT, and DBT, I focus on building insight, strengthening coping skills, and creating lasting change. I approach therapy with a clear understanding of how past experiences can shape current patterns, while helping clients build practical tools to improve daily functioning. My background in crisis work allows me to provide steady, effective support even in high-stress situations.
I specialize in wellness approaches using vitamins and minerals and traditional Western medicine options. I'm goal-oriented and want clients who like to develop a relationship with their provider. I like to make appointments about your goals and desires. I will meet everyone on their path, and we will work toward whatever makes you feel comfortable. I offer flexible scheduling with day, evening, and weekend appointments. My clients report that they love the flexibility and their growth.
Randy Carmack, LISW, LICDC
Compassionate, Solution-Focused Therapy for Your Authentic Self
Hello! I’m Randy Carmack, a Licensed Independent Social Worker and Licensed Independent Chemical Dependency Counselor. Since 2014, I have been dedicated to helping individuals navigate life's challenges and unlock their full potential.
My therapeutic philosophy bridges two essential truths: I am an expert in the process of change, and you are the expert in your own life
I look forward to partnering with you to achieve the growth and greatness you desire for yourself.
Hello and welcome! I’m Alex, a Licensed Independent Social Worker who focuses on supporting individuals dealing with stress, depression, and anxiety. Together, we’ll explore what’s holding you back, discover what sparks your motivation, and develop skills to face the tough moments.
Hi, I am Joe, a licensed mental health therapist. I believe that people are capable of change, which is why I do what I do. It's understandable if you come to therapy feeling low and unmotivated. This is normal. Your first step in coming here is a big deal and not an easy decision or task. That right there is motivation. I believe in a collaborative approach and meeting you where you are in your life. I am not an expert on you, but we can work together to understand what is getting in the way of your goals and make plans to address these areas. I am here to help you figure out what needs to change and to guide you through the process of improving your mental health and growing as a person. I am a caring, open, and non-judgmental person, who loves cats, music, reading, and video games. I enjoy spending time with my friends and family, especially around a bon fire.
Hello, my name is Ashley Powell. I am a Licensed Independent Social Worker, supervisor and Certified Clinical Trauma Professional. I entered the field in 2011 and consider it an honor to assist my clients in their journey towards emotional healing.
I became a graduate of Youngstown State University’s Mater of Social Work program while working full-time in mental health crisis intervention (think 9-8-8 hotline). Aside from crisis, I have several years of experience working with adults through individual work. I am a firm believer that all individuals deserve access to the care they need and deserve to be treated with dignity and respect by those who provide it. My therapeutic approach pulls from Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and Psychodynamic Therapy.
I earned both my Bachelor of Science in Social Work and Master of Social Work from The Ohio State University. My background includes experience in university disability services as well as several years working closely with children and families in foster and adoptive care. Since transitioning into outpatient therapy, I’ve focused on providing thoughtful, accessible mental health care that meets clients where they are.
I work with children and adolescents (ages 11+), adults, couples, and families navigating concerns such as ADHD, behavioral challenges, anxiety, depression, trauma, and relationship or family stress. My experience in foster and adoptive care gives me a strong foundation in attachment, identity, and family systems, allowing me to support both individuals and families in meaningful ways.
I have found therapy to be the place for the client and the counselor to laugh, cry, decide, and embrace the sacred space of change and acceptance in one’s life. I have served in pastoral ministry for eighteen years along with five years as a clinical counselor. I feel that I bring a pastor’s heart of empathy, patience, and compassion into my therapeutic work. I do enjoy serving clients with varied needs and of all faiths.
Hi there! My name is Riley Henderson, and I am a licensed independent social worker in the state of Ohio. I have been a practicing social worker since 2023 after graduating with my master's degree in social work from the University of Arkansas at Little Rock. I have a background in crisis management in southeast Ohio working with children and families through the court system, school system and more to create safety and stability together. I currently work as a therapist for those experiencing life's challenges no matter how big or small.


Headway helps you find expert trauma-informed care — from finding the right therapist or psychiatrist, to understanding costs, to scheduling with ease.
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