

Grand Rapids families facing postpartum mental health challenges can find affirming, solution-oriented providers on Headway's platform. With 369 therapists available and flexible scheduling, getting support has never been more accessible. Free consultations help you find the right fit for your postpartum journey.
Hello, and welcome. My name is Jessica Banford, and I am a Licensed Master Social Worker / Clinical Social Worker with experience providing support in both emergency and outpatient mental health settings. I am passionate about helping individuals navigate life’s challenges with compassion, understanding, and practical tools for change. I earned my Master’s degree in Social Work from Indiana Wesleyan University and my professional background includes working in hospital emergency departments, where I have completed behavioral health assessments, crisis intervention, and care coordination for individuals experiencing acute mental health concerns. This experience has strengthened my ability to remain calm, supportive, and solution-focused during difficult moments. I specialize in working with individuals experiencing depression, anxiety, suicidal ideation, emotional dysregulation, and life stressors such as relationship difficulties, financial stress, and transitions. I also worked a outpatient community health center providing therapy to all populations including all ages. I also have experience supporting adolescents and young adults, as well as collaborating with families and support systems. My approach to therapy is client-centered and strengths-based. I often incorporate techniques from Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT), focusing on building coping skills, improving emotional regulation, and increasing overall resilience. I strive to create a safe, nonjudgmental space where you can feel heard, respected, and supported. I look forward to working together to help you reach your goals and improve your overall well-being.
I approach therapy with respect, curiosity, and a bit of humor. I offer trauma-informed care which has led me to work with people who have gone through hard times and survived. I earned my master’s degree from Michigan State University and have stayed in the East Lansing area since then, working in local residential treatment facilities for teens and in an outpatient intensive treatment program with adults. I have spent the last 15 years working with adults in crisis, whether that is temporary situations like relationship issues or more chronic conditions.
I am an experienced professional with a strong background in supporting people facing a wide range of concerns, including anxiety and depression, life changes, lack of confidence, communication issues, and chronic illness. I work collaboratively with clients to identify practical, meaningful changes that can create the greatest positive impact in their lives. My approach is interactive, respectful, direct, encouraging, and sometimes includes a bit of humor. I strive to create a supportive environment that is both encouraging and authentic. All are welcome. PhD Psychology, Licensed Psychologist
As a board certified Licensed Master Social Worker-Clinical I thrive in helping individuals navigate life's complexities with resilience and grace. I’ve been practicing for 5 years, but over the last few years I have shifted my main focus to adult clients aged 18-50 who are struggling with anxiety, depression, and relationship issues.
I have over 20 years of working with diverse populations. I enjoy building relationships with my clients that focuses on your strengths, identify barriers to your goals and help you navigate ways to get to where you want to be. I use an evidence based holistic approach that is client-centered. Whether you’re wanting to focus on your sexual health, addictions, sexual assault, domestic violence, grief, loss, raising children, you name it! I have successfully supported hundreds of folks who want to live their best life on their terms! Give me a call today and you’ll see why clients say, “I'm the BEST at helping you get there!”


Headway helps you find expert-guided support for every stage of motherhood — from finding the right therapist or psychiatrist, to understanding costs, to scheduling with ease.
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