Grief counselors and therapists in Salem, OR

I’m Dr. Heather Cromwell, a Licensed Professional Counselor providing telehealth therapy to adults in Alaska and Oregon. I have over 10 years of experience working in behavioral health across outpatient, inpatient, and community mental health settings, including extensive work with individuals experiencing serious and persistent mental illness, anxiety, depression, trauma, life transitions, burnout, and emotional overwhelm.

My background includes a Ph.D. and Master’s degree in Industrial-Organizational Psychology, along with years of leadership and program development experience in behavioral healthcare. I bring both clinical expertise and a practical, person-centered approach to therapy.

I believe therapy works best when clients feel genuinely seen, heard, and emotionally safe. My style is warm, collaborative, direct when helpful, and grounded in authenticity. I work to create a space where clients can better understand themselves, strengthen coping skills, improve relationships, process difficult experiences, and move toward meaningful change at a pace that feels manageable and supportive.

I understand that reaching out for support can feel vulnerable, and I strive to make the process feel approachable and comfortable from the very beginning.

My name is Carolyn Phillips, LCSW.

I have noticed relationships seem to be a very important value to people because we all need love, encouragement and understanding, as well as many other needs. If something gets misconstrued, then it can be a problem for a relationship. I would like to see you through the rough patches.

If you're feeling stuck, challenged, or noticing yourself repeating patterns that no longer serve you, you don’t have to navigate it alone. Many people reach a point where they feel unsure about how to move forward or how to live in a way that feels more aligned with who they truly are. Together, we can work through these burdens and begin exploring what may be keeping you from experiencing the life you want. If you're not sure what your goals are or what might be preventing you from moving forward, that is a perfectly valid place to begin—or continue—your path toward change, clarity, and healing.

I am a Licensed Professional Counselor with a Master’s Degree in Counseling and a secondary focus in Art Therapy. My background allows me to incorporate both traditional therapeutic approaches and creative expression when helpful, offering multiple ways to explore emotions, gain insight, and support meaningful personal growth.

I work with adults from all backgrounds and experiences. I will help you achieve your goals, reduce symptoms, and develop the life you envision.

I’m a bilingual therapist with five years of experience supporting individuals who want to better understand themselves and develop healthier ways of coping with life’s challenges. Therapy is a space where you can explore your thoughts, emotions, and experiences in a supportive and non-judgmental environment while working toward meaningful change.

Hello and welcome to therapy. You are one step closer on your journey to achieving your goals, passions, and intentions. You and I will develop a therapeutic relationship as you work through trauma, anxiety, depression, and other areas that you would like growth in. You will utilize the strengths that you already have, and keep expanding on those. It is my job to create a safe, open, and person-centered environment. I look forward to working with you on your healing journey! Keep going and growing.